Right of withdrawal:
Each withdrawal transaction will be governed by the provisions of Decree no. 21/2014. The Buyer shall be entitled to exercise the right to cancel the contract without penalty expressing his desire to withdraw within 14 days of receipt of the goods.
The only expense that the buyer will have to bear the cost of the return shipment.
The return of products must be made therefore to the Purchaser at:
Via Oberdan 19
96010 Solarino (SR)
Refund times and methods
After the Seller has received the returned products and checked that all requirements have been met, the Buyer will receive an e-mail confirmation of acceptance of the return. Whatever the method of payment used (paypal, bonofico, cash on delivery), the refund is activated HousePc as quickly as possible, and in any case within 14 days from the date on which it received the goods.
The Vendor will refund the Purchaser the entire amount paid for the purchase of products including any shipping costs with the same payment method used by the buyer.
To receive the full refund and not deducted must be met the following conditions:
the products must be free of any sign of wear caused by a partial use
products must include packaging, accessories and manuals
products must be shipped with suitable outer packaging to avoid damage during transport. Any damage incurred during transport can not be allocated to HousePc
return items must be delivered to the Seller within fourteen days from the date of notice of intention to withdraw
in the case of flat products must not be folded and the connectors must not have broken legs
in the case of glazing and touch it must not be removed the protective film and any adhesive
in the case of motherboards, the product must be made with the protective cover of the processor socket, and with the pins of the processor socket intact.
if HardDisk or storange typically the product will be returned without being used so without having already entered data of any kind.
It is understood that the risks of transport for the return of the products will be fully borne by the Buyer.
If they are not complied with these conditions entirely the product is considered to be manipulated and then the refund will be reduced.
Repair services available for purchase online, are not subject to the withdrawal right.
HousePc reserves the right to cancel an order or an order item if the following circumstances:
items that are reported as out of print by the distribution companies
Articles that problems can not be delivered by suppliers
credit card fraud
changes by supplier price
Failure to pay the order by the customer after 5 working days from date of purchase
failure to collect the products of order item within 5 working days from the communication of our operators in the event of choice shrinkage in the store and pay cash