The cost includes only the return shipping if the device is not repairable.
HOW DOES IT WORK:
1) Purchase the service. We will send you an email with a form to fill out and details to send us the phone. In the email we will show you several online booking couriers that withdraw to your home from € 6.
2) Once received the device we will send you an estimate within 24-36 working hours.
3) You decide if you repair it otherwise we will send it to your address at no additional cost.
Warning: do not send devices with icloud lock.
Why buy the service ?:
1) We offer guaranteed savings, experience, reliability and professionalism
2) Low time and quality of repair.
3) Warranty on repair.
once the estimate is accepted, the repair time is 1-3 working days. In case of ordering of components the times can be extended.
The warranty lasts three months and only covers the component or components replaced by us.
Questions and answers:
- Should I send the device?
Yes. You can send it by post or courier, be careful to choose a safe shipment.
- How long will I stay without the device?
Repair times are 1-3 working days plus transit times normally 96 working hours. Clearly send your device first before you receive it.
- Is shipping to return the device insured?
Yes we ship with insured shipping. In the case of a reimbursement for loss you are required to provide a receipt or invoice for the purchase of the device, otherwise the courier will not refund you.
- How much is the refund amount in case of loss?
We insure the maximum amount possible. Then the insurance reimburses on the basis of the tables in which the model of the device, the date of purchase, is taken into consideration.
- Do I lose device data after repair?
No, we know a priori, but we always make a backup of the data before sending us the phone if possible. We are not responsible for any data loss.
- Can I bring the device as a guarantee after replacing the connector?
No because you need to open the phone.
- Do the waterproof devices after repair lose this property?
We do not guarantee waterproofing after repairing.